The agreement governing Lillypad Bay software packages and services.
These Terms of Service ("Terms") govern your purchase and use of software packages, tools, and implementation services provided by Lillypad Bay ("we", "us", "our"). By purchasing a package or using our services, you agree to these Terms.
Our packages provide a non-exclusive, non-transferable license to use the e-commerce, marketing, and AI software tools included in your chosen tier, together with the implementation and support services described for that tier. Licenses are for your own business use and may not be resold, sublicensed, or redistributed without our written consent.
Features and inclusions vary by package tier as described on our site at the time of purchase. We may improve or update the underlying software over time.
Packages are sold for a one-time fee as listed. Payment is due at purchase unless otherwise agreed in writing. Prices exclude any applicable taxes, third-party fees, domain registrations, or services purchased on your behalf, which are your responsibility. The one-time package fee does not include ongoing subscription charges from us unless separately agreed.
All sales are final, except that you may request a full refund within 72 hours of purchase and before implementation or configuration work has begun. After that window, or once implementation has begun, all sales are final and non-refundable. See our full Refund Policy for details.
You agree not to use the software or services to:
You are responsible for the accuracy of information you provide, for obtaining any consents required to contact your customers, for your business content and product listings, and for complying with the laws that apply to your industry. Timely cooperation — access, approvals, and information — is needed for us to deliver and configure your package.
We and our licensors retain all rights, title, and interest in the underlying software, platform, and any templates or tools we provide. You retain ownership of your business content, brand assets, product data, and customer data. Upon full payment, you receive the license to use the configured deliverables for your business as described in your package.
We provide business software and implementation services. We make no representation, warranty, or guarantee of any income, revenue, sales, profit, or other business result. Outcomes depend on many factors outside our control, including your market, effort, offer, and execution. Any examples are illustrative only and are not promises of performance.
Except as expressly stated, the software and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, Lillypad Bay will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or business opportunities, arising out of or related to the software or services. Our total aggregate liability for any claim will not exceed the amount you paid for the package giving rise to the claim.
Your package may integrate with third-party services (for example, payment processors, messaging providers, or hosting). Those services are governed by their own terms, and we are not responsible for their availability, performance, or fees.
These Terms apply from your purchase and remain in effect for as long as you use the software or services. We may update these Terms from time to time; the current version is posted on this page, and continued use after changes constitutes acceptance.
Questions about these Terms? Contact Lillypad Bay at gretchen.zallar@lillypad-bay.com, NA, or 7979 W GLENBROOK RD APT 1003, MILWAUKEE, WI 53223.
Last updated 2026 · lillypad-bay.com